Cracked screens, dead batteries, broken hinges and charging ports, machines that have slowed to a crawl. Diagnosed the day you drop it off, and the work done here in the Okanagan.

- Cracked, flickering, or black screen? I replace it
- Battery not lasting? I replace it quickly
- Running slow? I find out why and fix it
- Viruses and pop-ups removed completely
- Programs not working? I sort it out
- Overheating or fan noise fixed
- Keyboard or touchpad not working
- Charging port not working? I repair it

- Computer won't turn on, keeps crashing, or freezes up
- Adding more storage or memory so your computer runs faster
- Replacing broken parts inside your computer
- Recovering your photos, documents, and files from a broken drive
- Reinstalling Windows to fix serious software problems
- Replacing the power supply if your computer won't start
- Cleaning out dust and doing general maintenance
- Making your computer faster and more responsive
Won't boot, keeps crashing, needs more speed, or needs a rebuild. I fix desktops of every brand, including ones built from parts.
I also build custom PCs and set up new machines.
Windows laptops and desktops of every brand, Macs from the Intel era through Apple silicon, and machines I have built from parts. Screens, batteries, hinges, charging ports, keyboards, fans and thermal work. Drives that have died with the photos still on them. Viruses and the scams wrapped around them. Machines that boot in five minutes, and machines that will not boot at all.
You do not need to know which one you need. That is what the flat $40 diagnostic is for. It comes off your bill when you go ahead, and it exists so nobody has to self-diagnose before they can get help.
Most people arrive describing a symptom rather than a service. Here is roughly what each one usually turns out to be, though the diagnostic is what confirms it, and it is free to phone and describe the problem first.
“It takes five minutes to boot and freezes constantly.”
Usually a mechanical hard drive, not enough memory, or heat and dust, and it is usually fixable for far less than a replacement. On most older machines a solid-state drive is the single biggest improvement available.
Slow computer tune-up →“Pop-ups everywhere, or a warning telling me to call a number.”
A full-screen warning with a phone number is the scam itself, every time. Real infections are quieter. Either way it needs a proper hands-on clean, not a one-click scan.
Virus & malware removal →“The screen is cracked, black, or full of lines.”
Frequently the panel, sometimes just the cable, occasionally the mainboard, and those are three very different prices. Plugging into an external monitor tells you which before you spend anything.
Screen replacement →“It will not turn on, and my photos are on it.”
The best case of all, more often than people expect. A machine that will not power on usually has an undamaged drive, and the files frequently come off the same day.
Data recovery →“It is old and I have been told to just replace it.”
Sometimes true, often not. That answer is part of the diagnostic you already paid for, and it is the one a shop with a sales floor has least reason to give you honestly.
See what it would cost →If none of those match, it does not mean I cannot help. It means the list above is shorter than the range of things that go wrong. Call or text (604) 817-1069 and describe what the machine is doing. If it is a five-minute thing, I will tell you and you will not be charged for it.
Ready to get it fixed?
Honest, upfront pricing, a diagnosis the day you drop it off, and most repairs finished within two days after that, unless a part has to be ordered.

