- $40 diagnostic, credited to your repair
- Diagnosis within 24 hours of drop-off
- You talk to me, not a queue
Your photos, your money, your work and your family’s whole week now live on your computer. But the moment that became true, real support vanished behind phone trees, ticket numbers, and a sales counter that would rather sell you a new one. There are now two kinds of people: those with a technician on their side, and those alone with a help line.
You lose what’s irreplaceable
A failing drive warns you once. The photos and files on it have no big-box SKU. "Buy new now" is how the un-rebuyable gets lost.
You pay to stay confused
Flat fees just to look, upsell quotas, membership add-ons, and a bill you can’t decode. You pay more, and you pay without understanding it.
You wait while life’s on hold
"We’ll ship it out, give it a week or two." For the machine you run your work and bills on, days of dead time is the real price.
You get talked into buying new
The most expensive words in tech support are "it’s not worth fixing." Often it is. "Replace it" is just faster for them, pricier for you.
One technician who already knows your machine. Straight answers before any work starts. The price you’re told is the price you pay. A diagnosis within 24 hours of drop-off, and most repairs finished one to three days after that. And plain English, every time.
Your photos safe. Your money in your pocket. Your "what if this breaks" worry gone, because you already know exactly who you’d call.
You’re not just handing over a device. You’re handing over your photos, your passwords, your whole life. Here’s why that’s safe with me.
Your privacy is the job
I don’t go poking through your files. I fix what you came in for, and whatever is on your computer stays your business. Full stop.
A real person, not a chain
You know my name and my face. I live here, I work here, and my reputation rides on every single repair.
No judgment, ever
Whatever’s on there, I’ve seen it before and I genuinely don’t care. I’m not here to comment. I’m here to fix it.
Honest, even when it costs me
I’ll tell you when a repair isn’t worth it, or when it’s a five-minute fix I won’t charge for. Your trust is worth more than one job.
Not a menu of services. The ways you stop being on your own.
Find out the truth before you spend a dollar.
Honest $40 diagnosis, credited to your repair.
Know what’s wrong by this time tomorrow.
Booked drop-off, diagnosis within 24 hours, laptop, desktop & Mac.
Keep what can’t be replaced.
Data recovery & backups for files and photos with no price tag.
Make a sick machine safe again.
Virus & malware removal. Pop-ups, scams and slowdowns gone.
Make the old one feel new.
Performance tune-ups instead of a needless upgrade.
When you do need new, get it built around you.
Custom PCs, every part chosen for your life and budget.
Book a time
Pick a drop-off slot online or call (604) 817-1069. Every repair starts with a booked appointment, so you are never left waiting at the door.
Drop it off
Bring your computer to me here in Lake Country at your appointment time, and tell me what it has been doing.
Diagnosis within 24 hours
Inside a day I know exactly what is wrong, and I call you with an upfront price before any work starts.
If it needs a part
I call you, tell you plainly which part you need and why, then order it for you and install it when it arrives.
Repaired in 1 to 3 days
Once you say go ahead, most repairs are finished within one to three days. You pick it up from the same person who fixed it.
What customers say.
“Promised a 48 hour window and delivered. My laptop is running extremely smooth so far! I will come back if I have any more issues. Thanks again.”
The best service ever. Great prices and great service. HIGHLY recommend!!!
Helped in a pinch and was very knowledgeable. Highly recommend.
5 stars! Thanks!
My experience was absolutely amazing. No one else could fix my computer brought it here didn’t take long at all about on my laptop. Highly recommend.
For once you can trust a Google review rating! Bryce fixed my new screwed up(self inflicted) laptop in just over an hour and he tailored it to my needs. I drove down from Vernon and will be again next week with some other laptops that need looking at. Definitely give this business a chance
Bryce Elliot is owner Operator of Lake country computer repair. I can say Bryce Elliot was so helpful answering all my questions, and helping me navigate my decision making process. Any extra questions I had Bryce Elliot got back to me prompley. He was lovely to deal with and had good prices. I love to support local businesses owners that care, and offer excellent customer service. Highly recommend.
No ticket system, no upsell quota, no surprise charges. Most repairs save you $50 to $150 versus the big-box stores.
I find out exactly what’s wrong and give you an honest, upfront price. The $40 comes right off your bill when you go ahead with the repair.
Flat-rate starting prices, or a fair $60 an hour for custom work, in Lake Country, Kelowna & Vernon. Your exact price is confirmed up front after the $40 diagnostic, never after.
- $40 diagnostic, credited to your repair
- Every repair backed by a 30-day warranty
- You talk to the technician directly
- Upfront flat-rate pricing, no upsells
- Diagnosis within 24 hours of drop-off
- Local, owner-operated in Lake Country
- Around $100 just to diagnose, before any work
- A service counter and a ticket system
- Memberships and upsell quotas
- Often days of waiting
- A corporate chain, not your neighbour
Questions, answered.
How much does computer repair cost?
Do you charge to diagnose my computer?
How fast can you fix it?
Do I need an appointment to drop my computer off?
What happens if my computer needs a part?
Do you repair laptops, desktops and Macs?
Can you recover my photos and files?
Is there a warranty on repairs?
Is it worth repairing, or should I just buy new?
Where are you located, and do you come to me?
Local, in-person computer help from Lake Country to Kelowna and Vernon. Drop-off and pickup available across the region.